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Privacy Policy


General Information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to identify you personally. For detailed information on data protection, please refer to our privacy policy listed below this text

Data collection on our website

Who is responsible f&data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the legal notice section of this website.

How do we collect your data?

Your data is collected, on the one hand, when you provide it to us. This may include, for example, data that you enter into a contact form.

Other data is collected automatically by our IT systems when you visit the website. This consists primarily of technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.

Why&do we use your data?

Some of the data is collected to ensure the website functions correctly. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right at any time to obtain information free of charge regarding the origin, recipients and purpose of your stored personal data. You also have the right to request the rectification, restriction or erasure of this data. For this and any further questions regarding data protection, you may contact us at any time at the address provided in the legal notice. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

Analyticstools and third-party tools

When you visit our website, your browsing behaviour may be statistically analysed. This is primarily done using cookies and so-called analytics programmes. The analysis of your browsing behaviour is usually anonymous; the browsing behaviour cannot be traced back to you&. You may object to this analysis or prevent it by not using certain tools. You will find detailed information on this in the following privacy policy.

You may object to this analysis. We will inform you about the options for objecting in this privacy policy.

2. General Notes and Mandatory Information

Privacy Policy

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

Please note that data transmission over the internet (e.g. when communicating by email) may be subject to security vulnerabilities. It is not possible to guarantee complete protection of data against access by third parties.

Information on the data controller

The data controller responsible for data processing on this website is:

Kay Link
Girardetstraße 64
D-45131 Essen

Telephone: +49 201 453 549 -0
Email: datenschutz@smile-store.de

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc).

Withdrawal of your consent to data processing

Many data processing operations are only possible with your express. You may withdraw any consent you have already given at any time. To do so, simply send us an informal email. The lawfulness of the data processing carried out up to the point of withdrawal remains unaffected by the withdrawal.

Right to lodge a complaint with the competent supervisory authority

In the event of a breach of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection matters is the State Data Protection Commissioner of the federal state in which our company is based. A list of data protection commissioners and their contact details can be found via the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

SSL or TLS encryption

For security reasons and to protect the &transmission of confidential content, such as orders or enquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the browser’s address bar changes from “http://&” to “https://&rdquo” and by the padlock symbol in your browser bar.

If SSL or TLS encryptionis enabled, the data you send to us cannot be read by third parties.

Encrypted payment transactions on this website

If, following the conclusion of a contract involving payment, you are required to provide us with your payment details (e.g. account number for direct debit authorisation), this data is required for payment processing.

Payment transactions using standard payment methods (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognise an encrypted connection by the fact that the browser’s address bar changes from “http://” to "https://" and by the padlock symbol in your browser bar.

With encrypted communication, the payment details you send to us cannot be read by third parties.

Information, blocking, deletion

Under the applicable legal provisions, you have the right at any time to receive information free of chargeregarding your stored personal data, its origin and recipients, and the purpose of data processing, and, where applicable, a right to rectification, blocking or erasure of this data. For this and any other questions regarding personal data, you may contact us at any time at the address provided in the legal notice.

Objection to advertising emails

The use of contact details published in accordance with the legal notice requirements to send unsolicited advertising and information material is hereby objected to. The operators of the website expresslythe right to take legal action in the event of unsolicited promotional information being sent, for example via spam emails.

3. Data collection on our website

Cookies

Some of the web pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser on your next visit.

You cöset your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for specific cases or generally, and activate the automatic deletion of cookies when closing the browser. If you disable cookies, the functionality of this website may be restricted.

Cookies that are required to carry out the electronic communication process or to provide specific functions requested by you (e.g. shopping basket function), are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies for analysing your browsing behaviour) are stored, these are dealt with separately in this privacy policy.

server log files

The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of server request
  • IP address

This data is not combined with other data sources.

The legal basis for data processing is Article 6(1)(f) of the GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures./p>

Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the enquiry and f&in case of follow-up questions. We will not pass on this data without your consent.

The processing of the data entered in the contact form is therefore carried out exclusively on the basis of your consent (Art. 6(1)(a) GDPR). You may withdraw this consent at any time. To do so, simply send us an informal email. The lawfulnessof data processing operations carried out up to the point of withdrawal remains unaffected by the withdrawal.

The data you enter in the contact form will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies (e.g. once your enquiry has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.

Registration on this website

You can register on our website to use additionaladditional features on the site. We use the data you provide for this purpose solely for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration mustmust be provided in full. Otherwise, we will reject the registration.

For important changes, such as to the scope of the service or technically necessary changes, we will use the email address provided during registration to inform you in this way.

The processing of the data entered during registration is based on your consent (Art. 6(1)(a) GDPR). You may withdraw your consent at any time. To do so, simply send us an informal email. The lawfulness of any data processing that has already taken place remains unaffected by the withdrawal.

We will store the data collected during registration for as long as you remain registered on our website, after which it will be deleted. Statutory retention periods remain unaffected.

Processing of data (customer and contract data)

We collect, process and use personal data only to the extent that it is necessary for the establishment, content or amendment of the legal relationship (master data). This is carried out on the basis of Article 6(1)(b) of the GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures. We collect, process and use personal data relating to the use of our website (usage data) only to the extent necessary to enable the user to use the service or to bill for it.

The customer data collected will be deleted upon completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

Data transmission upon conclusion of a contract for online shops, retailers and goods dispatch

We only transfer personal data to third parties where this is necessary for the fulfilment of the contract, for example to the companies responsible for delivering the goods or to the bank handling the payment. No further transfer of data takes place, or only if you have expressly consented to such transfer. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

The legal basis for data processing is Article 6(1)(b) of the GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.

Data transmission in the event of complaints

As part of the handling of complaints, personal data may be sent to the manufacturer of the product in question, provided this is necessaryresolve the customer complaint, for example because the complaint is being investigated by the manufacturer, or the replacement is being arranged directly through the manufacturer. Personal data may include: name, address, email address, telephone number, order date and information sent by the customer to smilestore to explain their claim (including any files provided, such as photos). You may object to this disclosure; however, we expressly point out that, depending on the manufacturer, the complaint may then not be processed at all or only after a significant delay.

The legal basis for data processing is Article 6(1)(b) of the GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.

4. Analysis Tools and Advertising

Google Analytics

This website uses features of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie regarding your use of this website is usually transmitted to a Google server in the USA and stored there.

The storage of Google Analytics cookies is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

IP anonymisation

We have enabled the IP anonymisation feature on this website. This means that your IP address will be truncated by Google within Member States of the European Union or in other signatory states to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptionalwill the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide other services relating to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser Plugin

You can prevent cookies from being stored by adjusting the settings in your browser software; however, we would like to point out that in this case you may not be able to make full use of all the functions of this website. You can also prevent the collection of data generated by the cookie and relating to your use of the website (including your IP address) to Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available via the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected during future visits to this website: Disable Google Analytics.

For more information on how Google Analytics handles user data, please refer to Google’s Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=de.

Demographic features in Google Analytics

This website uses the “demographic characteristics” feature of Google Analytics. This enables reports to be generated that contain information on the age, gender and interests of site visitors. This data is derived from Google’s interest-based advertising and from third-party visitor data. This databe attributed to any specific individual. You can deactivate this feature at any time via the ad settings in your Google account or generally prevent Google Analytics from collecting your data as described in the section “Objection to data collection”.

Google Analytics Remarketing

Our websites use the functions of Google Analytics Remarketing in conjunction with the cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

This feature enables the advertising audiences created with Google Analytics Remarketing to be linked with the cross-device. In this way, interest-based, personalised advertising messages that have been tailored to you on one device(e.g. mobile phone) can also be displayed on another of your devices (e.g. tablet or PC).

If you have given your consent, Google will link your web and app browsing history to your Google Account for this purpose. This allows the same personalised advertising messages to be displayed on any device on which you sign in with your Google Account.

To support this function, Google Analytics collects Google-authenticated user IDs, which are temporarily linked to our Google Analytics data to define and create audiences for cross-deviceadvertising.

You can permanently opt out of cross-device remarketing/targeting by disabling personalised advertising in your Googleaccount; to do so, follow this link: https://www.google.com/settings/ads/onweb/.

The aggregation of the data collected in your Google Account is carried out solely on the basis of your consent, which you may give or withdraw to Google (Art. 6(1)(a) GDPR). In the case of data collection processes that are not aggregated in your Google Account (e.g. because you do not have a Google Account or have objected to the aggregation), the collection of data is based on Art. 6(1)(f) GDPR. The legitimate interest arises from the fact that the website operator has an interest in the anonymised analysis of website visitors for advertising purposes.

Further information and the privacy policy can be found in Google’s privacy policy at: https://www.google.com/policies/technologies/ads/.

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising programme provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

As part of Google AdWords, we use what is known as conversion tracking. When you click on an advert placed by Google, a cookie for conversion tracking is set. Cookies are small text files that the internetbrowser on the user’s computer. These cookies expire after 30 days and are not used to personally. If the user visits certain pages on this website and the cookie has not yet expired, Google and we can recognise that the user clicked on the advert and was redirected to this page.

Each Google AdWords customer receives a different cookie. The cookies cannot be tracked across the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted in to conversion tracking. Customers are informed of the total number of users who clicked on their advert and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can object to this use by easily disabling the Google conversion tracking cookie via your internet browser under user settings. You will then not be included in the conversion tracking statistics.

The storage of “conversion cookies” is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

Further information on Google AdWords and Google Conversion Tracking can be found in Google’s privacy policy: https://www.google.de/policies/privacy/.

You can configure your browser so that you &be informed about the setting of cookies and to allow cookies only on a case-by-case basis, to exclude the acceptance of cookies in specific cases or generally, and to activate the automatic deletion of cookies when closing the browser. If you disable cookies, the functionality of this website may be restricted.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

The purpose of reCAPTCHA is to verify whether data entry on our websites (e.g. in a contact form) is carried out by a human or by an automated programme. To this end, reCAPTCHA analyses the behaviour of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various pieces of information (e.g. IP address, the length of time the website visitor spends on the website, or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run entirely in the background. Website visitors are not notified that an analysis is taking place.

Data processing is carried out on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in protecting its web services from abusive automated accessand spam.

Further information on Google reCAPTCHA and Google’s privacy policy can be found via the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html.

Facebook Pixel

Our website uses the Facebook visitor action pixel from Facebook, Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”).

This allows the behaviour of website visitors to be tracked after they have been redirected to the provider’s website by clicking on a Facebook advertisement. This allows the effectiveness of Facebook advertisements to be evaluated for statistical and market research purposes, and future advertising measures to be optimised.

The data collected is anonymous to us as the operator of this website; we cannot draw any conclusions regarding the identity of users. However, the data is stored and processed by Facebook, meaning a link to the respective user profile isand Facebook can use the data for its own advertising purposes, in accordance with the Facebook Data Use Policy. This enables Facebook to display advertisements on Facebook pages as well as outside of Facebook.. As the site operator, we have no influence over this use of data.

You can find further information on the protection of your privacy in Facebook’s privacy policy: https://www.facebook.com/about/privacy/.

You can alsoalso use the remarketing feature ‘Custom Audiences’ in the ad settings section under https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen . To do this, you must be logged in to Facebook.

If you do not have a Facebook account, you can disable usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.

Hotjar

We use Hotjar, provided by Hotjar Limited (Level 2, St Julian’s Business Centre, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta), on our website to statistically analyse visitor data. Hotjar is a service that analyses your behaviour and feedback as a user on our website through a combination of analyticsand feedback tools. We receive reports and visual representations from Hotjar that show us where and how you ‘navigate’ on our site. Personal data is automatically anonymised and never reaches Hotjar’s servers. This means that you, as a website user, are not personally, yet we still learn a great deal about your user behaviour.

What is Hotjar?

As mentioned in the section above, Hotjar helps us analyse the behaviour of our website visitors. The tools offered by Hotjar include heatmaps, conversion funnels, visitor recording, incoming feedback, feedback polls and surveys (you can find more information about these at https://www.hotjar.com/). In this way, Hotjar helps us to offer you a better user experience and a better service. It therefore provides us with a good analysis of online behaviour on the one hand, whilst on the other hand we also receive valuable feedback on the quality of our website. After all, alongside all the technical analysis aspects, we naturally also simply want to know your opinion of our website. And the feedback tool makes exactly that possible.

Why do we use Hotjar on our website?

In recent years, the importance of user experience on websites has grown significantly. And for good reason. A website should be designed in such a way that you, as a visitor, feel comfortable and can find your way around easily. We canuse Hotjar’s analytics and feedback tools to make our website and our offering more appealing. Hotjar’s heatmaps are particularly valuable to us. Heatmaps are a form of data visualisation. Thanks to Hotjar’s heatmaps, we can see, for example, exactly what you like to click or tap on and where you scroll.

What data does Hotjar store?

Whilst you are browsing our website, Hotjar automatically collects information about your user behaviour. To collect this information, we have embedded a dedicated tracking code on our website. The following data may becollected about your computer or browser:

  • Your computer’s IP address (collected and stored in an anonymous format)
  • Screen size
  • Browser information (which browser, which version, etc.)
  • Your location (but only the country)
  • Your preferred language setting
  • Webpages visited (subpages)
  • Date and time of access to one of our subpages (webpages)

Cookies also store data that is placed on your computer (usually in your browser). No personal data is collected in this process. In principle, Hotjar does not pass on any collected data to third parties. However, Hotjar expressly points out that it is sometimes necessary to share data with Amazon Web Services. In such cases, parts of your information are stored on their servers. Amazon is, however, bound by a duty of confidentiality not to disclose this data.

Only a limited number of people (Hotjar employees). The Hotjar servers are protected by firewalls and IP restrictions (access only from authorised IP addresses). Firewalls are security systems that protect computers from unauthorised network access. They are designed to act as a barrier between Hotjar’s secure internal network and the internet. Furthermore, Hotjar also uses third-party companies for its services, such as Google Analytics or Optimizely. These companies may also store information that your browser sends to our website.

The following cookies are used by Hotjar. As we refer, amongst other things, to the list of cookies in Hotjar’s privacy policy at https://www.hotjar.com/legal/policies/cookie-information, an example value is not provided for every cookie. The list shows examples of Hotjar cookies used and does not claim to be exhaustive.

Name: ajs_anonymous_id
Value: %2258832463-7cee-48ee-b346-a195f18b06c3%22331614244009-5
Purpose: This cookie is typically used for analytical purposes and helps count visitors to our website by tracking whether you have previously visited this page.
Expiry date: after one year

Name: ajs_group_id
Value: 0
Purpose: This cookie collects data on user behaviour. This data can then be assigned to a specific group of visitors based on common characteristics among website visitors.
Expiry date: after one year

Name: _hjid
Value: 699ffb1c-4bfb-483f-bde1-22cfa0b59c6c
Purpose: The cookie is used to retain a Hotjar user ID that is unique to the website in the browser. This allows user behaviour to be attributed to the same user ID during subsequent visits.
Expiry date: after one year

Name: _hjMinimizedPolls
Value: 462568331614244009-8
Purpose: Whenever you minimise a Feedback Poll widget, Hotjar sets this cookie. The cookie ensures that the widget remains minimised whilst you browse our pages.
Expiry date: after one year

Name: _hjIncludedInSample
Value: 1
Purpose: This session cookie is set to inform Hotjar whether you are part of the selected group of people (sample) used to create funnels.
Expiry date: after one year

Name: _hjClosedSurveyInvites
Purpose: This cookie is set when you see an invitation to a feedback survey via a pop-up window. The cookie is used to ensure that this invitation appears only once for you.
Expiry date: after one year

Name: _hjDonePolls
Purpose: As soon as you complete a feedback „question round“ using the Feedback Poll Widget, this cookie is set in your browser. This prevents Hotjar from sending you the same surveys again in future.
Expiry date: after one year

Name: _hjDoneTestersWidgets
Purpose: This cookie is used as soon as you enter your details in the „Recruit User Tester Widget“. We use this widget to recruit you as a tester. The cookie is used to prevent this form from appearing repeatedly.
Expiry date: after one year

Name: _hjMinimizedTestersWidgets
Purpose: This cookie is set to ensure that the „Recruit User Tester“ remains minimised on all our pages once you have minimised it.
Expiry date: after one year

Name: _hjShownFeedbackMessage
Purpose: This cookie is set when you have minimised or closed the feedback pop-up. This ensures that the feedback pop-up loads as minimised immediately when you navigate to another page where it is intended to be displayed.
Expiry date: after one year

How long and where is the data stored?

We have embedded a tracking code on our website that is transmitted to Hotjar’s servers in Ireland (EU). This tracking code contacts Hotjar’s servers and sends a script to your computer or devicewith which you access our site. The script collects certain data relating to your interaction with our website. This data is then sent to Hotjar’s servers for processing. Hotjar has imposed a 365-day data retention period on itself. This meansall data collected by Hotjar that is more than one year old is automatically deleted.

How can I delete my data or prevent it from being stored?

Hotjar does not store any of your personal data for analysis purposes. The company even advertises with the slogan „We track behaviour, not individuals“ (i.e. „We track user behaviour, but no identifiable, individual data“). You also always have the option to prevent the collection of your data. To do this, simply go to the „opt-out page“ and click on “Deactivate Hotjar”. Please note that deleting cookies, using your browser’s private mode or using a different browser will result in data being collected again. Furthermore, you can also activate the “Do Not Track”button in your browser. In Chrome, for example, you need to click on the three bars in the top right-hand corner and go to “Settings”. There, in the “Privacy” section, you will find the option “Send a ‘Do Not Track’ request with browser requests”. Now simply activate this button and Hotjar will no longer collect any data.

You can find more details on the privacy policy and what data is collected by Hotjar and how at https://www.hotjar.com/legal/policies/privacy?tid=331614244009.

The Hotjar privacy policy text is protected by copyright. Source: Created with the Privacy Policy Generator by AdSimple.

 

5. Newsletter

CleverReach

This website uses CleverReach to send newsletters. The provider is CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede. CleverReach is a service that enables the organisation and analysis of newsletter distribution. The data you provide for the purpose of subscribing to the newsletter (e.g. email address) are stored on CleverReach’s servers in Germany or Ireland.

Our newsletters sent via CleverReach enable us to analyse the behaviour of newsletter recipients. This allows us, amongst other things, analysed how many recipients opened the newsletter and how often which link in the newsletter was clicked. With the help of so-called conversion tracking, it is also possible to analyse whether a predefined action (e.g. purchase of a product on our website) took place after clicking the link in the newsletter. Further information on data analysis via CleverReach newsletters is available at: https://www.cleverreach.com/de/functions/reporting-and-tracking/.

Data processing is carried out on the basis of your consent (Art. 6(1)(a) GDPR). You may withdraw this consent at any time by unsubscribing from the newsletter. The lawfulness of data processing operations that have already taken place remains unaffected by the withdrawal.

If you do not wish to be analysed by CleverReach, you must unsubscribe from the newsletter. We provide a link for this purpose in every newsletter message. Furthermore, you can also unsubscribe from the newsletter directly on the website.

The data you have provided to us for the purpose ofwill be stored by us until you unsubscribe from the newsletter and will be deleted from both our servers and those of CleverReach once you have unsubscribed. Data stored by us for other purposes (e.g. email addresses forthe members’ area) remain unaffected by this.

For further details, please refer to CleverReach’s privacy policy at: https://www.cleverreach.com/de/datenschutz/.

6. Plugins and Tools

YouTube

Our website uses plugins from the Google-operated site YouTube. The operator of the site is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

When you visit one of our pages featuring a YouTube plugin, a connection is established with YouTube’s servers. In doing so, the YouTube server is informed which of our pages you have visited.

If you are logged into your YouTube account, you allow YouTube to link your browsing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube is in the interest of presenting our online services in an appealing manner. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR.

Further information on the handling of user data can be found in YouTube’s privacy policy at: https://www.google.de/intl/de/policies/privacy.

Vimeo

Our website uses plugins from the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

When you visit one of our pages equipped with a Vimeoplugin, a connection is established to the Vimeo servers. In doing so, the Vimeo server is informed which of our pages you have visited. Furthermore, Vimeo obtains your IP address. This applies even if you are not logged in to Vimeo or do not have a Vimeo account. The information collected by Vimeo is transmitted to the Vimeo server in the USA.

If you are logged into your Vimeo account, you allow Vimeo to link your browsing behaviour directly to your personal profile. You can prevent this by logging out of your Vimeo account.

Further information on the handling of user data can be found in Vimeo’s privacy policy at: https://vimeo.com/privacy.

Google Web Fonts

This site uses so-called web fonts provided by Google to ensure consistent font display. When you visit a page, your browser loads theweb fonts into its browser cache to display text and fonts correctly.

To do this, the browser you are using must connect to Google’s servers. This allows Google to determinethat our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a consistent and appealing presentation of our online services. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR.

If your browser does not support Web Fonts, a standard font from your computer will be used.

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://www.google.com/policies/privacy/.

7. Payment providers

PayPal

On our website, we offer payment via PayPal, amongst other methods. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”).

If you choose to pay via PayPal, the payment details you enter will be transmitted to PayPal.

The transmission of your data to PayPal is based on Article 6(1)(a) of the GDPR (consent) and Article 6(1)(b) of the GDPR (processing for the performance of a contract). You have the option to withdraw your consent to data processing at any time. Withdrawal does not affect the lawfulness of data processing operations carried out in the past.

Barzahlen

On our website, we offer, amongst other things, payment via Barzahlen. The provider of this payment service is Cash Payment Solutions GmbH, Wallstr. 14a, 10179 Berlin, Germany (hereinafter “Barzahlen”).

If you select payment via Barzahlen, the payment details you enter will be transmitted to Barzahlen.

The transfer of your data to Barzahlen is based on Article 6(1)(a) of the GDPR (consent) and Article 6(1)(b) of the GDPR (processing for the performance of a contract). You have the option to withdraw your consent to data processing at any time. Withdrawal does not affect the lawfulness of data processing operations carried out in the past.