Payment

Payment options

We offer you as an end customer the following possibilities for the payment of your order:

Klarna (Germany & Austria)

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment methods. Payment is to be made to Klarna.

• Pay in [14] days: The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. You can find the complete terms and conditions for the markets where this payment method is available here: Germany & Austria.
• Direct Debit: Available in Germany and Austria. Your account will be debited after shipment of the goods or tickets/ availability date of the service ​or in case of a subscription in accordance with the timelines communicate​d. You will be notified about the date(s) by email.
• Card Payments (Visa/Mastercard): Available in Germany and Austria. The amount will be reserved on your card and will be debited after shipment of the goods / availability date of the service. In case of a subscription the amount will be debited in accordance with the timelines communicated.
• Direct bank transfer: Available in Germany and Austria. Your account will be debited directly after placement of your order.

The payment methods Pay in [14] days and direct debit are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. General information about Klarna and the user terms per country can be found on klarna.com . Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

 

Paypal

Our PayPal username: info(at)smile-store.de.

Without a Paypal account this online payment service is available to you free of charge (you only need an e-mail address). Normally you will be redirected to the PayPal website directly after the order process to complete your payment. There are no additional costs for you.

 

Kryptocurrencies (-3% immediate discount)

In cooperation with LAMP Solutions, Gostenhofer Hauptstraße 35, 90442 Nürnberg, Germany, we offer payment with cryptocurrencies. The payment is processed via Cryptogate with the following currencies:  

• Bitcoins:The conversion of the invoice amount from Euro to Bitcoins is done automatically at the current exchange rate after you have clicked on the "Order now for payment" button in the checkout. After that, please simply follow the instructions of the payment portal. 

  

Advance payment (-2% immediate discount)

This is the normal bank transfer, which you have to make yourself after confirming your order, either by filling in the form at your bank or of course online. Please do not forget to include the order number when making the transfer, as this is the only way to ensure that your order is clearly identified. Depending on the bank, it takes approx. 1 to 3 days (from abroad also longer) until the money arrives at our bank and thus the receipt of payment can be booked. With Üuml;berweisungen from the foreign country possibly further costs of your bank for you result.

Please make your payment: Kay Link • IBAN DE50760100850755305859 • SWIFT/BIC PBNKDEFF760 (Postbank Nürnberg). We expect your transfer within 7 days after order on our account.

 

Cash figures (available in Germany only)

Cash payments are uncomplicated, fast and absolutely safe. Upon completion of the order you will receive a payment slip with barcode, which you can print out or have sent to your mobile phone. Have the barcode scanned at the checkout of a cash payment partner branch and pay for your online purchase. Among the cash payment partners are the dm-drogerie stores. Further information on cash payments can be found at www.barzahlen.de

After payment: After receipt of payment your order will be packed and shipped as soon as possible, at the latest on the following working day. You will receive this üvia the status message “shipped“ and üvia our shipping partner to the email address you provided.

 

Cash payment when picking up in Essen

Our address: smilestore • Girardetstrasse 64 • 45131 Essen

You are also welcome to collect your goods from us: Mondays to Fridays from 9:00 - 18:00 or by appointment. You can also pay your invoice this way in cash with us.