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Terms & conditions

You can download these therms as an PDF .
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General trading conditions for the Onlineshop for private final consumers of the company smile store (before Shop 4 Your Smile), in the following smile store mentioned.

Conditions 01.01.2007

The following, in each case updated sides are likewise a component of our AGB:
Forwarding expenses

Basis for the business relation between the customer and the smile store are the general trading conditions in at the time of the order the valid version. Deviations require writing. It is incumbent on to inform the customer before conclusion of a contract about the valid in each case version of the AGB. These are subject to the right of the FRG.

The prices indicated in the price lists are gross prices in euro that is called them contain the at present valid legally prescribed value added tax, plus forwarding expenses. All prices are without guarantee and have up to the appearance of a new price list validity. Special prices apply only so long, as they are proven on our homepage. Mistake, misprint, price and technical changes remain reserving.

Orders and conclusion of a contract
Orders take place in acknowledgment of the AGB. They can be addressed on-line by goods basket system, in writing by post office or E-Mail to us. Orders can be only worked on, if name, address, telephone number and or were indicated to E-Mail correctly. The customer is responsible for the transmission of the correct ship-to-address. Our offers are not-binding. Come off the contract: by acceptance of the order of smile store. smile store is not obligated to the acceptance of the contract e.g. with Nichtlieferfaehigkeit, mistakes i.d. Website or writing and legal mistakes. The conclusion of a contract does not come to conditions, if the customer cannot be achieved during confirmation of order. The acceptance with on-line orders takes place via forwarding of an order confirmation by E-Mail. With written orders the acceptance can take place via execution of the supply. In the case of telephone orders the confirmation of order can take place by telephon.

Terms of delivery
The supply in in and European Union foreign country takes place by cash before, cash on delivery (+ € 6.50 only in Germany) or PayPal. We can determine the mode of shipment (usally with the post office) and the transit period. The danger ignores on the orderer, as soon as the transmission with the objects of value leaves our camp, independently of it who the transport costs carries. The delivery time amounts to usually 2 to 7 working-days after receipt of payment. The delivery time does not extend appropriately in measures in the framework circumstances represented by from us to, e.g. legal or official arrangements or lieferverzoegerung by higher force. We reserve ourselves the right to solve us from the contract to and not to supply the ordered commodity with unavailability.

Freight and delivery costs
Forwarding expenses within Germany starting from 4,90 euro.
Forwarding expenses in European Union of countries, Switzerland & Lichtenstein starting from 9,90 euro.
Forwarding expenses in NOT European Union of countries on request.

Goods receipt
The receiver will examine the commodity immediately for completeness and correctness. Complaints, which are received later than 7 days after receipt of the transmission, cannot be recognized. Outwardly damaged transmissions are to be let confirm when delivery immediately by the Anlieferer.

The invoice amount is proven in euro. If you would like to pay by vorauskasse, transfer please the due invoice amount under indication of the invoice number on: Kay Link • account: 755 305 859 • bank code number: 760 100 85 • Postbank Nuernberg • international credit transfers: IBAN DE50 7601 0085 0755 3058 59 • SWIFT/BIC PBNKDEFF760

We ensure that the commodity is free from factory defects and defects in material. To products with durability date this applies: Obvious lack must be communicated to the supplier in writing at the latest within one week after supply. An adhesion for normal decay is impossible. In the case of guarantee we are entitled after our choice for the removal of the lack, for replacement or for the repayment of the purchase price. If the defect removal or replacement fails, then you can withdraw from the contract or require a reduction of the purchase price. Over it going out requirements of the customer, in particular claims for damages, are impossible, as far as the damage was not caused by us or our executing aides deliberately or roughly negligently. Returns are free to make. Postage is returned with justified objection.

The adhesion takes place maximally up to the height of the order value. Shop 4 Your Smile is not responsible, if the receiver at the delivery date should not be attainable at the indicated ship-to-address.

Retention of title
The supplied commodity remains up to the complete payment of all demands our property.

Return right
We garant for 14 days starting from supply a special return right of the commodity to you, as long as the commodity is original-packed and without customs traces. From the return right products, which exclude the return from the valid law, are excluded. The return period is kept by punctual mailing of the received goods. The sales contract is dissolved during return within the prescribed period of the commodity. For returns from Germany we refund the transport costs. Warranty claims remain unaffected by it.

The return must take place to the following address:

Kay Link
Weilbrock 19a
D-46240 Bottrop

Data security
The protection of your privatsphaere is for us of highest importance. We adhere naturally to the legal regulations to the data security. smile store sold neither personal data nor leaves smile store these data third to. If you use the WebSite of smile store, explain yourselves in agreement with storage and use of your data described in each case.

Salvatori clause
If individual regulations of the contract including these regulations should a gap totally or partly ineffective be, or should the contract exhibit, the effectiveness of the remaining regulations or parts of such regulations remains unaffected. In place of the ineffective or missing regulations the respective legal regulations step.

Place of delivery and area of jurisdiction
In the course of business with buyers and legal entities of the public right, as well as with orderers from the foreign country as place of delivery and court conditions Bottrop is agreed upon. In traffic with final consumers within the European Union also the domicile court of the final consumer is responsible for contractual arguments.

Operator of the Shops is:

Kay Link
Weilbrock 19a
D-46240 Bottrop
USt.Id No.: DE170057281

Responsible for the Internet appearance and Onlineshops: Kay Link
E-Mail: info (at) smile-store.de

10. Online Dispute Resolution according to EU regulation NR. 524/2013
The platform for the online dispute resolution (ODR platform) to help both entrepreneurs and consumers, to resolve conflicts out of court. Both sides can contact in case of conflict on the platform: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN

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